Caring for your Chains & Hoops

Avoid pulling or tugging on your chain while you wear it; as well as activities that could make it susceptible to being caught or snagged. This is especially important for fine and hollow chains.

We recommend removing your chain before going to bed, showering, swimming in a pool or at the beach, or undertaking strenuous activities or exercise. Exposure to chlorine and other harsh chemicals can damage your jewellery; while soap, makeup, perfumes, hair products and lotions can build up and affect your jewellery over time.

Keep your chain looking its best with our cleaning tips. For gold chains, view our Gold Jewellery Care guide. For silver chains, view our Silver Jewellery Care guide.

Solid chains are the best choice for wearing a pendant. The thickness of your chain should also be considered when adding a pendant; the finer the chain, the lighter pendant should be. A chain with a thicker width will be more suitable for a heavy pendant, such as enhancer or sovereign styles.

Avoid wearing too many or heavy additional pendants on a hollow chain. This can add too much weight at the centre of the chain, adding strain to the links and potentially causing your chain to break.

Chain styles including omega, herringbone, and snake chains are also quite delicate by their nature, so it is not recommended to wear pendants on these types of chains.

We recommend that you take your chain off at the end of the day and store it safely, such as in a fabric-lined jewellery box. Store your chains separately to avoid tangles. Omega, herringbone, and snake chains should be stored lying flat to avoid kinks.

It’s a good idea to rotate the pairs of earrings you wear each day, to avoid potential stress to earring backings and hinges from excess use.

Hoop earrings should be handled with care and stored safely when you aren’t wearing them. This is particularly important for hoops that are hollow in construction, as by their nature they are more delicate than solid pieces. Hollow styles are favoured for providing a beautiful, genuine piece of fine jewellery that is lighter in weight and comfortable to wear.

We recommend removing your earrings, particularly hoop styles, before going to bed, showering, swimming in a pool or at the beach, or undertaking strenuous activities or exercise. Exposure to chlorine and other harsh chemicals can damage your jewellery; while soap, makeup, perfumes, hair products and lotions can build up and affect your jewellery over time.

Keep your hoops looking their best with our cleaning tips. For gold hoops, view our Gold Jewellery Care guide. For silver hoops, view our Silver Jewellery Care guide.

As with all jewellery, we recommend storing your earrings separately, such as in separate compartments of a fabric-lined jewellery box, to avoid tangles or potential scratching.